Owner Services — In Depth
Management Built by Locals,
Run by Founders.
We don't hand your property off to a call center or a rotating staff of strangers. Every inspection, every maintenance call, every owner report — handled personally by the people who built this company and live in the community we serve.
100%
Founder-Led
Local. Personal. Accountable.
The People Managing Your Property Actually Live Here
Most property management companies scale by adding layers of staff between you and your home. We've built the opposite model — one where the founders remain directly involved in every property, every week.
We Live Here
Our founders live and work in the same communities where your property sits. We know the neighborhoods, the seasonal rhythms, the local vendors — and we're never more than a short drive away.
Founder-Led Operations
Turnover inspections, maintenance coordination, and owner communications are handled directly by our founders — not outsourced to a junior coordinator or a remote team. You always know who's accountable.
Eyes on Every Turnover
After every guest checkout, a founder personally walks the property. We catch what checklists miss — a scuff on the wall, a missing remote, a pool that needs attention — before the next guest ever arrives.
Maintenance You Can Trust
We coordinate all maintenance directly, vetting every vendor and following up on every job. No surprise invoices, no mystery charges — just clear communication and work done right.
Revenue Optimization
Dynamic Pricing That Works While You Sleep
Static nightly rates leave money on the table. Our dynamic pricing strategy adjusts your rates daily — responding to seasonality, local demand, competitor moves, and booking patterns — so your property is always priced to perform.
Daily
Rate Adjustments
Prices update every day based on live market data
365
Days Optimized
No set-it-and-forget-it pricing — ever
3×
Data Sources
Competitor rates, local events & seasonal demand
01
Real-Time Market Scanning
We monitor comparable properties in your area daily — tracking occupancy trends, competitor pricing, and booking velocity to understand exactly where the market is moving.
02
Seasonal & Event Calibration
Orlando's calendar is packed — theme park events, conventions, school breaks, holidays. We build these into your pricing model so you capture premium rates when demand spikes.
03
Last-Minute & Gap Filling
Open nights close to the date? We strategically lower rates to fill gaps rather than leave revenue on the table — maximizing your occupancy without sacrificing your average nightly rate.
04
Minimum Rate Protection
We set floor prices that protect your property's value and your bottom line. You'll never wake up to a booking that doesn't make financial sense.
Direct Service Relationships
We Know Every Person Who Touches Your Property
We don't use anonymous marketplace vendors or whoever's cheapest that week. Every cleaner, every technician, every landscaper is someone we've worked with directly — people we trust with our own homes.
Cleaning & Turnover
We work with a dedicated cleaning team we know personally — not a rotating roster from a staffing agency. They know our standards, our properties, and what we expect. Every turnover is followed by a founder walkthrough.
Maintenance & Repairs
From HVAC to pool equipment to appliance issues, we have trusted local tradespeople on call. We coordinate everything — scheduling, access, quality checks — and report back to you with photos and invoices.
Landscaping & Curb Appeal
First impressions matter. We coordinate regular lawn care and exterior upkeep to ensure your property photographs well, earns strong reviews, and maintains its value over time.
Pool & Spa Servicing
In Florida, a pool is a selling point — and a liability if neglected. We schedule regular chemical treatments and equipment checks with a local pool service we trust, keeping your amenity guest-ready year-round.
Guest Communication
We handle all guest messaging — pre-arrival instructions, mid-stay check-ins, and post-stay follow-ups. Guests feel cared for, which translates directly into 5-star reviews and repeat bookings.
Smart Access & Security
Keyless entry codes are rotated between every stay. We monitor access logs and ensure your property is secure between bookings — no keys floating around, no surprises.
Transparency & Reporting
Detailed Owner Reports. No Guesswork.
You should never have to wonder how your property is performing. Every month, you receive a comprehensive owner report covering revenue, occupancy, maintenance, guest feedback, and property condition — all in one clear document.
Monthly Revenue Summary
Total gross revenue, platform fees, management fees, and your net payout — clearly broken down so you always know exactly what you earned and where every dollar went.
Occupancy & Booking Data
Nights booked, nights available, occupancy rate, and average daily rate — with month-over-month comparisons so you can see how your property is trending.
Guest Review Highlights
We pull in your latest guest reviews and flag any recurring themes — positive or constructive — so you're always in the loop on how guests experience your home.
Maintenance Log
Every maintenance item addressed during the month — what was done, who did it, what it cost, and photos where applicable. No mystery charges, ever.
Property Condition Photos
Post-turnover inspection photos included in your report so you can see the condition of your property after every guest stay — without having to be there yourself.
Market Positioning Snapshot
A brief look at how your property's pricing and occupancy compares to the local competitive set — so you understand the context behind your performance numbers.
Sample Monthly Snapshot
$4,820
Net Payout
87%
Occupancy
4.94★
Avg Rating
Ready to Get Started?
Let's Talk About Your Property's Potential
Whether you're already renting and looking for better management, or considering short-term rental for the first time — we'd love to walk you through what we can do for your specific home.
Getting Started is Easier Than You Think
Three simple steps. No disruption. No stress. Just better results from day one.
Free Property Analysis
We review your home, location, and current performance — no obligation, no pressure.
Seamless Handover
We handle the switch from your current manager — listings, access, and guest comms included.
Live & Optimised
Your property goes live under AVH management, fully optimised and actively monitored from day one.